Monthly Archives: March 2011

2010 Campus Survey Results: Cloud & Email Outsourcing

The Campus Computing Project posted the results of their annual survey of universities and colleges in the Unites States at Educause in October.  The Campus Computing Project is the largest continuing study of information technology in American colleges and universities.

The following slides are not surprising in their content.  In this particular chart  the three players in the cloud computing environment for universities are Google, Microsoft and Zimbra.  Universities will continue to look at cloud computing for collaboration and hosting “office”‘ solutions as a means of standardizing, reducing costs, and providing better service.

Apple iOS Upgrade may require Traveler PW to be Re-entered

A number of our users have upgraded their iPads and iPhones with the new Apple OS.  


We have seen that especially on the iPads that they have been required to re-enter their Traveler password, as the upgrade does not save the password.  Once the password was entered, they were able to immediately able to connect to our Traveler server.  This did not require the profile to be recreated.  This only requires the password to be submitted.


This behavior  for Traveler does not seem to be occurring on the iPhone after the OS upgrade.

And the Instant Messaging Smiley Award goes to….

Okay, okay, yes I’m having a bit of an Oscar ceremony flashback.  But as a member of the “Yellow Academy” what instant messaging client would you vote on?  Would it be Sametime or something else?

During the process of writing the IBM Lotus Sametime 8 Essentials: A User’s Guide, my coauthor Tom Duff and I wondered – “do users know about all these features in Sametime?”  “Are they using them?”  “Are they using other instant messaging tools?”

 In my work environment, we use Sametime.  Our faculty/staff primarily use Sametime for instant messaging.  They really haven’t dipped their toes into the meeting aspects of Sametime. While I’m sorry to see this, I accept that users use the tools with which they feel comfortable.  So if Gotomeeting or Wimba works then by all means use it!

But I also use Skype.  Tom and I used Skype when we collaborated on the Sametime User’s Guide because Skype could offer a pervasive chat.  In other words, we could refer back in our chat history when discussing chapter outlines and revisions.  It was very useful to us especially since we’re located in different time zones.  Sametime Advanced offers pervasive chats as well, but unfortunately we did not have an Advanced server available to use for the duration of the book project.

I also occasionally connect to the BleedYellow Sametime network.  This has been valuable when connecting with IBMers and those individuals who may have access to Sametime, but not Skype (because it’s blocked on their corporate firewalls).  http://www.bleedyellow.com/  It is very easy to set up another Sametime community in your existing Sametime configuration.  From Preferences,  Sametime, Server Communities, add im.bleedyellow.com as a Sametime server.  You can sign up on the Bleedyellow site for a free id. 

Communication is the most important aspect of these tools for me.  I can quickly and easily reach out to ask a question or respond to a question, read through a discussion and perhaps gain some insight into a technical issue, network about jobs or new gadget releases or simply have a “water cooler” moment by sharing some lighter moments with colleagues.  All valuable! 

So how do you use instant messaging?