Monthly Archives: March 2011

2010 Campus Survey Results: Cloud & Email Outsourcing

The Campus Computing Project posted the results of their annual survey of universities and colleges in the Unites States at Educause in October.  The Campus Computing Project is the largest continuing study of information technology in American colleges and universities.

The following slides are not surprising in their content.  In this particular chart  the three players in the cloud computing environment for universities are Google, Microsoft and Zimbra.  Universities will continue to look at cloud computing for collaboration and hosting “office”‘ solutions as a means of standardizing, reducing costs, and providing better service.

Apple iOS Upgrade may require Traveler PW to be Re-entered

A number of our users have upgraded their iPads and iPhones with the new Apple OS.  

We have seen that especially on the iPads that they have been required to re-enter their Traveler password, as the upgrade does not save the password.  Once the password was entered, they were able to immediately able to connect to our Traveler server.  This did not require the profile to be recreated.  This only requires the password to be submitted.

This behavior  for Traveler does not seem to be occurring on the iPhone after the OS upgrade.

And the Instant Messaging Smiley Award goes to….

Okay, okay, yes I’m having a bit of an Oscar ceremony flashback.  But as a member of the “Yellow Academy” what instant messaging client would you vote on?  Would it be Sametime or something else?

During the process of writing the IBM Lotus Sametime 8 Essentials: A User’s Guide, my coauthor Tom Duff and I wondered – “do users know about all these features in Sametime?”  “Are they using them?”  “Are they using other instant messaging tools?”

 In my work environment, we use Sametime.  Our faculty/staff primarily use Sametime for instant messaging.  They really haven’t dipped their toes into the meeting aspects of Sametime. While I’m sorry to see this, I accept that users use the tools with which they feel comfortable.  So if Gotomeeting or Wimba works then by all means use it!

But I also use Skype.  Tom and I used Skype when we collaborated on the Sametime User’s Guide because Skype could offer a pervasive chat.  In other words, we could refer back in our chat history when discussing chapter outlines and revisions.  It was very useful to us especially since we’re located in different time zones.  Sametime Advanced offers pervasive chats as well, but unfortunately we did not have an Advanced server available to use for the duration of the book project.

I also occasionally connect to the BleedYellow Sametime network.  This has been valuable when connecting with IBMers and those individuals who may have access to Sametime, but not Skype (because it’s blocked on their corporate firewalls).  It is very easy to set up another Sametime community in your existing Sametime configuration.  From Preferences,  Sametime, Server Communities, add as a Sametime server.  You can sign up on the Bleedyellow site for a free id. 

Communication is the most important aspect of these tools for me.  I can quickly and easily reach out to ask a question or respond to a question, read through a discussion and perhaps gain some insight into a technical issue, network about jobs or new gadget releases or simply have a “water cooler” moment by sharing some lighter moments with colleagues.  All valuable! 

So how do you use instant messaging?

Twitter: ON or OFF

I realized last night that I’m on the verge of hitting 7000 tweets.  I have no way of gauging whether that is “verbose” in the Twitter world, but it seems like a lot to me considering how I started. 

I can remember a conversation with Kathy Brown after Lotusphere 2009 about Twitter.  “What’s that?”  And then subsequent questions of those Twitter techies — “Why would I want to tweet?”  “Who’s on Twitter?”  “What are followers? Are they like groupies?”  “What’s a RT? Is that bad?”  I’m laughing now, but also in reflecting realize that it is a unique type of “conversation space.” 

My observation is that those mostly technical individuals that I follow use it either to post links to information or “mini-blogs” or “mini-rants.”  Some also use it to post what is of interest to them – cooking, sports, gardening, music, books, etc., etc.  All good!  Without that, I wouldn’t have much of an idea about who someone is outside of their technical expertise.  With Twitter, I know a bit more about what makes each person unique. Their other interests speak miles about each person’s personality.  These lovely little 140 character sentences subsequently generate Twitter threads that at times can be quite amusing and engaging.  For example start a developer on a rant about an administrator and away you go!

For me Twitter has been a great way to stay up to date on news items, or on the pulse of the “Yellowverse” or follow along on the latest gadget announcements as they are happening.  Something I would not necessarily have time to do myself.  So in a sense it’s also my consolidated news feed.  I certainly take the data with a grain of salt, knowing that I should also consider the source! 

Twitter may not work for everyone, but it does work for me! @marie_scott

Day Three: Google still cloudy…

Earlier this week I blogged about this weeks Google woes with accounts gone missing.  A number of accounts in our Google Apps for Education domain were affected by this outage.  See the Infoworld article.

What has been interesting, is how Google has reported this via their Dashboard. 

“Service disruption”

“Please note this timeframe is an estimate and may change”

IMAP, IBM Lotus Notes Traveler and a Mobile Opportunity!

I had a conversation today that made me giddy.  The following question was asked: “Does Lotus Notes Traveler run on the Mac OS?” My answer: “No. Why?”  “Well if it ran on the Mac desktop OS, we would shutdown IMAP.”  Can you imagine my joy?  SHUTDOWN IMAP?  I’m practically ready to get in the car and drive to Littleton right now and persuade anyone who will listen!

So what if?  What if Activesync were to run on the Mac OS?  Or IBM , Microsoft, Apple, and Google were to all sit down at the table and came up with a “sync” standard?  Perhaps the chances of that are greater for me to win the lottery.  But again, what if?

Traveler seems to have been a jumpstart to what was “just email.”  Whenever we find a user who is running an IMAP client on either on the iPhone, iPad or Android device – once we show them Traveler – they are hooked.  We are also asked the question – “will this run on my Blackberry?”  I’m hoping that with some of the rumblings about Android apps running on the new Blackberry Playbook perhaps this too will be a reality in the not too near future.  Perhaps this would also be a push for LotusLive Notes, as no longer would there be a need for IMAP in that space as those users who want a more nimble client could go with Traveler.

And what is the key here is – “not too near future.”  This shouldn’t be a 2012 project this should be a 2011 ASAP project.  Not only because this customer needs/wants it desperately, but perhaps because it would position IBM uniquely in collaboration – “go mobile on your desktop as well.”